Shipping & Returns

Thank you for visiting and shopping at ​Root Life Organic! Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

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Shipment processing time:

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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Shipping rates & delivery estimates:

Shipping charges for your order will be calculated and displayed at checkout. USPS is the carrier used for delivery. Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses:

Root Life LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

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Customs, Duties and Taxes:

Root Life LLC​ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages:

Root Life LLC​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy:

We currently do not ship outside the U.S.